Our Process

We like to get to know our customers as much as possible before starting design work on a customizable project, especially for “from-scratch” designs. Share your ideas and visions about yourself and your story, your color palette, defining your personal style or any other creative extras. The more detail the better!

We will provide a fully detailed quote discussing all materials you wish to include in your order. Payment is required before any design work begins, but is not needed to receive a quote. You may pay a 50% deposit up front to start the design, with the remainder due before printing. (Rush orders must be paid in full up front).

When your customized design is complete, you will receive a PDF proof to review. A printed proof is available for $30.00 + Shipping after your order has been confirmed and a deposit has been paid. One week will be added to your project deadline to allow for printing and shipping a customized proof.

3 rounds of revisions to your initial proof are included with customizable orders. One round of revision is included with party invitation orders. Proof versions will be noted in the file name. Revisions needed after “Proof 4” for customizable orders and “Proof 2” for party invitation orders will incur additional charges, determined by the nature of the revisions necessary. These charges are to be paid in full before the order ships. Order quantity changes and other edits requested AFTER the order has been approved AND sent to printing will also incur additional charges. Balances due in these cases are always billed via Paypal.

The design will send to print with your final approval of all materials.

All U.S. orders ship 2-3 day Priority mail. You will receive a notification with tracking number upon shipment. International orders usually arrive within 2 weeks after shipment. Customs fees may apply.